MexVisit is our exclusive branded Travel Assistance product, not available from any other agent or insurance company. MexVisit is available as an option on all policies… other distributors may sell for the same insurance companies, but NONE match our level of coverage or service.
What is the Fixed Deductible option?
One of the biggest complaints we have had over the years arises from the Mexican Insurance Industry’s use of percentage deductibles. Typically, our clients have had to absorb deductibles of 2% of the vehicle value for collision claims and 5% of the vehicle value for Theft claims.
Many US and Canadian lenders / leinholders / leasing companies now require that deductibles be fixed at $ 500 for collision and $ 1000 for theft. GMAC, for example, requires that you purchase our fixed deductible option combined with at least $100,000 in liability coverage. By choosing the fixed deductible option on our QUOTE REQUEST PAGE, you can be assured that you will not be surprised by unexpectedly large deductibles in the event of a loss.
What are the extended packages?
The extended coverage packages are available from each of our carriers. Each package is similar, but has unique coverage options that can be compared side by side once you have logged into the portal. These packages to cost a bit more, BUT offer significantly better coverage than the standard coverage option.
Why is the coverage I requested not available from certain insurance companies?
Different insurance companies have various rules and “appetites” for certain risks. To learn why coverage is not available from certain insurance companies, please click on the “not available” corresponding to the insurance companies quote on our QUOTE RESULTS PAGE.
What happens if we have an accident in Mexico? What do we do? How do we follow up?
If you have an accident in Mexico, immediately call the toll-free number included in the claims instructions page which is part of your policy. YOU MUST REPORT ALL CLAIMS WHILE IN MEXICO AND OBTAIN A COPY OF THE ADJUSTOR’S REPORTS BEFORE LEAVING MEXICO. The insurance company’s adjusters will respond immediately to the scene and provide further instructions based on your specific situation.